Inventory of Government-Based Family Justice Services

Support Enforcement: (Alberta)

Province/Territory
Alberta

Type of service
Support Enforcement

Services offered
The Alberta Maintenance Enforcement Program (MEP ensures that people meet their obligation to pay child spousal and partner support under the terms of their court orders and certain maintenance agreements. Once an order or agreement has been registered with MEP, maintenance payments that the debtor (payor) would normally send directly to the creditor (recipient) are sent to MEP. The Program then forwards the payment to the creditor once the funds have cleared through a trust account. In cases of default (nonpayment) by the debtor, MEP can take steps to enforce collection of the support owed..

Pilot or ongoing service
Ongoing service

Department responsible
Alberta Justice and Solicitor General

How to access this service
MEP accepts registrations from debtors and creditors. Clients register by completing a registration package available through the MEP website, or by mail-out request to MEP.

Location(s)
All communications should be sent through central office in Edmonton which provides service to the entire province.
[ Service(s) offered ]

Language(s)
English. Some limited service is available in other languages.

Publications/information
Publications/information
Information materials are available at no cost on MEP’s website: http://www.albertamep.gov.ab.ca

Costs
There is no charge to register with MEP for collection services. Deterrent fees and penalties may be applied for missed or late payments or non-compliance with MEP requests. There is a $200.00 fee to re-register a previously closed file.

Governing legislation/legislative authority
Alberta Maintenance Enforcement Act
Alberta Maintenance Enforcement Regulation
Interjurisdictional Support Orders Act
Interjurisdictional Support Orders Regulation

Contact person(s)
Client Services Centre 780-422-5555; this number also provides access to MEP InfoLine where clients can receive file information 24/7 through interavtive voice response system
MEP clients can also access the website’s portal MEP Accounts Online for file information and email service.

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