Department of Justice Canada Client Feedback Survey
Table of Contents
- Introduction
- Section 1 - Context for the Survey Initiative
- Section 2 - Performance Against Service Standards
- Section 3 - Other Findings of Interest
- Conclusion
- Annex A - Methodology
- Annex B - Comparison of Cycle I and II Results
- Annex C - Client Feedback: Legal Advisory Services
- Annex D - Client Feedback: Litigation Services
- Annex E - Client Feedback: Legislative Drafting Services
- Annex F - Client Feedback: Regulatory Drafting Services
- Annex G - Profile of Service Users for Cycle II
- Annex H - Response Rates by Portfolio and Department / Agency for Cycle II
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