Appendix A: Evaluation Questions

Relevance

How has the need for legislative services evolved over the evaluation period (2017-2018 to 2021-2022)?
- How does legislative and regulatory work align with government and departmental priorities?
- Has there been a change in demand over the evaluation period?

To what extent is the design and delivery of legislative services functioning according to established frameworks? The following aspects will be considered:
- Design: key changes to legislative services, structure/organization of teams, human resource complement and levels.
- Delivery: types of services provided to various clients, established work processes and protocols, and roles and responsibilities.
How effective is the design and delivery structure for legislative services?^{*Footnote 19} The following aspects will be considered:
- How has legislative services responded to potential changes in service demand over the evaluation period (2017-2018 to 2021-2022)?
- Are there alternatives to the design and delivery approach used to deliver legislative services that would improve its effectiveness?

To what extent has the Department provided high-quality (e.g., timely, responsive, useful) legislative services?^*
To what extent do legislative professionals have the expertise and structures to support the delivery of legislative services (e.g., practice groups, committees, training, mentoring)?
To what extent has legislative services contributed to the creation of federal legislation that is accessible to Canadians?
To what extent effective partnerships are in place with various groups (e.g., internal to legislative services, other Sectors/Portfolios in the department, client departments and agencies)?

To what extent has legislative services been delivered in an efficient and economical manner? Are there alternatives that would improve its efficiency or economy?