Victim information and assistance
For contact information for the provincial or regional victim services in your area, you can search the national online Victim Services Directory (VSD).
Questions about the Canadian correctional and parole system
Victims who would like information about the federal correctional system and the conditional release (parole) system, as well as referrals to appropriate services, can contact:
- Public Safety Canada
National Office for Victims
Email: ps.nationalofficeforvictims-bureaunationalpourlesvictimes.sp@canada.ca - Correctional Service of Canada
Victim Service Division
340 Laurier Avenue West
Ottawa, Ontario K1A 0P9
Telephone (toll-free): 1-866-806-2275
Email: victims-victimes@csc-scc.gc.ca
Questions about registering as a victim of crime
Victims who have questions about registering to receive information and notifications about the federal offender who harmed them can contact the Correctional Service of Canada or the Parole Board of Canada:
- Correctional Service of Canada
Victim Service Division
340 Laurier Avenue West
Ottawa, Ontario K1A 0P9
Telephone (toll-free): 1-866-806-2275
Email: victims-victimes@csc-scc.gc.ca - Parole Board of Canada
Victims Services
Leima Building
410 Laurier Avenue West
Ottawa, Ontario K1A 0R1
Telephone (toll-free): 1-866-789-INFO (4636)
Email: info@pbc-clcc.gc.ca
Questions about observing a parole hearing, presenting a victim statement, requesting a decision
Victims who have questions about observing a parole hearing, presenting a victim statement, requesting a decision can contact:
- Parole Board of Canada
Victims Services
Leima Building
410 Laurier Avenue West
Ottawa, Ontario K1A 0R1
Telephone (toll-free): 1-866-789-INFO (4636)
Email: info@pbc-clcc.gc.ca
For more help and questions about financial assistance
Victims who have questions about locating services in their province or territory can or victims who are seeking financial assistance can contact:
- Department of Justice
Policy Centre for Victim Issues
284 Wellington Street
Ottawa, Ontario
K1A 0H8
Fax: (613) 952-1110
E-Mail: webadmin@justice.gc.ca
Questions for an organization operating at arm's length from the Government
Victims can contact the Ombudsperson, operating at arm's length from the Government, to learn more about their rights under federal law and the services available to them, or to make a complaint about a federal agency or federal legislation dealing with victims of crime that falls within the Ombudsperson's mandate.
- Office of the Federal Ombudsperson for Victims of Crime
P.O. Box 55037
Ottawa, Ontario K1P 1A1
Telephone (toll-free): 1-866-481-8429
TTY (Teletypewriter): 1-877-644-8385
Outside of Canada: 613-954-1651
Fax: 613-941-3498
E-mail: victimsfirst@ombudsman.gc.ca
- Date modified: