The Ontario Rural Woman Abuse Study (ORWAS), final report

4. FINDINGS: WOMAN ABUSE IN RURAL ONTARIO (continued)

4. FINDINGS: WOMAN ABUSE IN RURAL ONTARIO (continued)

4.5 Accessing Services - General

4.5.1 Lack of Information about Services

Most of the women interviewed indicated that information about available services should be made more accessible.  Even though some information is available in the communities, many of the women live in socially or geographically isolated conditions and are less likely to be exposed to such information.  Several women made the point that they had no idea where to get help or who to ask for help.

4.5.2 Lack of / Inadequacy of Services

Women and service providers agreed that there are not enough services for victims of abuse.  Many of the interviewees felt that the staff of local social and medical services are not properly informed about the issue of abuse nor about other available resources.  Community residents and service providers stressed the need for more services to reach a wider group of women.  In rural areas, service providers say they have difficulty assisting women because of the very large distances that they have to cover in a limited period of time.

Several services were identified as lacking in the rural areas.  Some outreach workers from the shelters, who were formerly available, had been cut due to lack of funding.  This was seen as an extremely important service given the impact that distance and lack of transportation have on women living in rural areas.  Effective emergency services were another concern of the research participants.  Distance, transportation, weather and response time were all identified as barriers to services.

4.6 Criminal Justice System

4.6.1 Police

Treatment of Women’s Complaints

There were mixed reviews of the police response to women’s complaints.  The response seems to vary considerably between communities, between town police forces and the Ontario Provincial Police (OPP), and between individual officers.  Some of the older women indicated that the response now is better than it was several years ago.  Other women said that they felt the younger officers seem to be more sympathetic to the husbands.  There were several who suggested that the police took longer to respond when they were called back to the same residence several times.

Appropriate or Helpful Behaviour

Although many women described inappropriate behaviours by local police, it was clear that when an officer did respond with sensitivity and caring, it made an impression and received high praise from the women.  Several women appreciated the fact that police often try to send female officers to domestic abuse calls.  Others mentioned that the officers were most helpful by giving them a card with the shelter phone number on it.

Attitudes

The police officer’s attitude is of utmost importance.  When the officer takes the abuse seriously and shows respect for the woman, many women said it helped them to realise how serious the situation was and to make the decision to leave.

Police as Friends, Relatives or Neighbours

In a rural community, it is not unusual for some of the police officers to be related to or to be friends with the abuser or his family.  One woman said her husband was on the same ball team as the officer, another said she and her ex-husband were friends of the police officer.  In small towns this can be a serious deterrent to women accessing the help they need.

Firearms

In rural areas, firearms are available in many homes.  Roughly half of the women interviewed stated that their abusive partners had access to guns.  Many of them were threatened with a gun and one woman was shot at.  Police were often aware that firearms were involved and some women felt this made the police more reluctant to intervene.  Women also expressed concern about how easily their partners were able to obtain firearms.

Restraining Orders / Peace Bonds

When asked about the effectiveness of peace bonds or restraining orders, the women responded negatively.  They expressed concern that restraining orders could not be put on until there were charges of assault laid, that when peace bonds are signed, there are often no conditions attached, and that restraining orders are generally not enforced by the police in any case.  There were no apparent positive experiences with a restraining order or peace bond.

Stalking

Stalking is a common experience for survivors of violence, although most referred to it as ‘following’ rather than stalking.  Survivors believe that the law does not take stalking seriously enough.  Evidence of stalking is hard to prove, but many women stated that their ex-husbands were constantly aware of their whereabouts.  Several related stories of how their abuser would leave anonymous signs that they had been in the woman’s house, or of how he would harass them at their workplace.

Factors Affecting Women’s Decision to Involve Police

There are several factors that determine whether a woman decides to call the police.  These include embarrassment about publicly disclosing the abuse and the effects it might have on the children.  Other factors at play include the fact that police are not seen to be as reliable as they should be, the long response time in rural areas, the fear of an inappropriate response, and the fear of what will happen to them when their husband finds out that they have called the police.

Women’s Confidence in the Police

Women’s level of confidence in the police varied.  Most women reported negative experiences with the police.  Some service providers and community residents also expressed a lack of confidence in the ability of the police to respond to abused women.  A great deal of concern was expressed over lengthy response times.  Positive experiences were usually tied to a specific officer or a specific force.  When police responded, listened to the women and did not judge them, the women found their services to be helpful and supportive.