Department of Justice Canada Client Feedback Survey
Survey Results – Cycle III (2016-2019)
Annex K – Distribution of Service Users by Service Provider
The table below shows the distribution of service users based on service provider and service type.
| Service Provider | Advisory | Litigation | Legislative | Regulatory |
|---|---|---|---|---|
| Legal Service Unit (LSU) dedicated to your department or agency | 4,253 | 937 | 198 | 291 |
| National Litigation Sector – Civil Litigation Section | 65 | 231 | n/a | n/a |
| National Litigation Sector – National Security Group | 3 | 8 | n/a | n/a |
| Centre of Expertise – Centre for Information and Privacy Law | 11 | n/a | n/a | n/a |
| Centre of Expertise – Access to Justice in Official Languages | 5 | n/a | n/a | n/a |
| Centre of Expertise – Procurement Law | 39 | n/a | n/a | n/a |
| Centre of Expertise – Centre for Labour and Employment Law | 64 | n/a | n/a | n/a |
| Finance Canada – Tax Counsel Division | n/a | n/a | 17 | 10 |
| Legislative Services Branch – specializing in legislative and/or regulatory drafting | 68 | n/a | 126 | n/a |
| Health Canada Regulations Section | n/a | n/a | n/a | 47 |
| National Defence Regulations Section | n/a | n/a | n/a | 8 |
| Transport Canada Regulations Section | n/a | n/a | n/a | 19 |
| Headquarters Regulations Section | n/a | n/a | n/a | 147 |
| Atlantic Regional Office | 36 | 30 | n/a | n/a |
| British Columbia Regional Office | 62 | 119 | n/a | n/a |
| Northern Region Regional Offices | 21 | 11 | n/a | n/a |
| Ontario Regional Office | 60 | 98 | n/a | n/a |
| Prairie Region Office - Edmonton | 32 | 43 | n/a | n/a |
| Prairie Region Office - Calgary | 7 | 8 | n/a | n/a |
| Prairie Region Office - Saskatoon | 17 | 13 | n/a | n/a |
| Prairie Region Office - Winnipeg | 14 | 18 | n/a | n/a |
| Quebec Regional Office | 77 | 89 | n/a | n/a |
| Other | 65 | 76 | 6 | 18 |
| TotalFootnote * of table | 4,899 | 1,681 | 347 | 540 |
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