Legal Aid in Canada, 2017-18

NL

17,519,774 (100)

2,221,505 (13)

6,423 (0)

14,859,572 (85)

210,835 (1)

190,085 (1)

31,354 (.2)

PEI

2,100,830 (100)

452,207 (22)

517,866 (25)

- 

 -

1,130,757 (54)

NS

26,615,629 (100)

3,866,779 (15)

22,589,960 (85)

53,512 (.2)

 -

105,378 (.4)

NB

9,314,912 (100)

2,556,298 (27)

6,028,941 (65)

111,840 (1)

175,000 (2)

442,833 (5)

QC

178,580,849 (100)

24,897,709 (14)

3,240,343 (2)

145,674,848 (82)

3,933,478 (2)

-

834,471 (.5)

ON

487,655,006 (100)

46,651,356 (10)

15,898,107 (3)

365,466,436 (75)

11,823,217 (2)

-

47,815,890 (10)

MB

37,956,444 (100)

5,864,729 (15)

563,675 (2)

27,554,698 (73)

2,301,195 (6)

1,273,701 (3)

398,446 (1)

SK

25,697,877 (100)

5,340,462 (21)

20,128,538 (78)

10,157 (0)

-

218,720 (1)

AB

96,644,707 (100)

12,530,554 (13)

784,231 (1)

76,114,448 (79)

3,831,924 (4)

2,905,137 (3)

478413 (1)

BC

84,579,964 (100)

15,345,908 (18)

2,076,101 (3)

63,248,795 (75)

-

3,219,005 (4)

690,155 (1)

YK

2,573,822 (100)

964,654 (37)

1,599,658 (62)

9,435 (.4)

-

75 (0)

NT

 -

1,880,125

 -

 -

-

- 

NU

 -

1,813,177

 -

 -

- 

-

Canada

969,239,814 (100)

124,385,463 (13)

22,568,880 (2)

743,783,760 (77)

22,285,593 (2)

7,762,928 (1)

52,146,492 (5)

NL

17,317,907 (100)

10,621,747 (61)

21,364 (.1)

6,674,796 (39)

PEI

1,950,403 (100)

969,722 (50)

980,681 (50)

NS

26,671,008 (100)

15,721,111 (59)

10,949,897 (41)

NB

8,164,995 (100)

4,487,712 (55)

3,677,283 (45)

QC

176,185,634 (100)

74,488,740 (42)

5,065,253 (3)

96,631,641 (55)

ON

476,208,041 (100)

214,528,515 (45)

42,622,936 (9)

219,056,590 (46)

MB

36,750,641 (100)

26,290,899 (72)

625,405 (2)

9,834,337 (27)

SK

25,477,369 (100)

19,425,545 (76)

6,051,824 (24)

AB

95,568,696 (100)

61,400,986 (64)

1,032,236 (1)

33,135,474 (35)

BC

77,938,423 (100)

47,156,769 (61)

3,402,538 (4)

27,379,116 (35)

YK

2,635,382 (100)

 -

 -

NT

- 

 -

 -

NU

3,747,662 (100)

2,583,766 (69)

1,163,896 (31)

Canada

948,616,161 (100)

477,675,512 (50)

52,769,732 (6)

415,535,535 (44)

2,893,351

141,545

2,058,998

2,191,097

21,927,193

93,340,367

6,740,793

1,485,139

12,797,669

13,373,592

790,779

-

-

157,740,523

NL

172 (100)

104 (60)

33

68

3

68 (40)

4

15

3

35

7

4

PEI

15 (100)

8 (53)

-

8

-

7 (47)

-

6

-

-

-

1

NS

432 (100)

355 (82)

256

95

4

77(18)

 -

8

-

65

2

2

NB

176 (100)

140 (80)

107

31

2

36 (21)

11

5

-

6

-

14

QC

3,316 (100)

2,761 (83)

2,361

336

64

555 (17)

73

436

0

30

16

0

ON

4,384 (100)

3,702 (84)

3,401

301

-

682 (16)

275

252

10

2

20

123

MB

447 (100)

343 (77)

282

56

5

104 (23)

31

21

5

34

12

1

SK

281 (100)

210 (75)

127

83

-

71 (25)

-

50

-

15

2

4

AB

1,722 (100)

1,559 (91)

1,480

88

 -

154 (9)

76

54 

-

24

 -

 -

BC

1,218 (100)

1,073 (100)

1,055

7

11

145 (12)

32.2

103.8

3

6

-

-

YK

19 (100)

12 (63)

2

9

1

7 (37)

-

5

-

-

-

2

NT

48 (100)

43 (90)

28

15

-

5 (10)

-

3

1

-

1

-

NU

31 (100)

17 (55)

 -

17

-

14 (4)

-

8

-

-

-

6

CA

12,261 (100)

10,336

9,132

1,114

90

1,925 (16)

502.2

966.8

22

217

60

157

NL

8,212 (100)

4,741 (60)

4,310

431

-

3,471 (42)

420

2,895

123

33

844

PE

1,444 (100)

1004 (70)

927

77

-

440 (31)

 -

 -

 -

 -

NS

48,470 (100)

33,324 (69)

31,125

2,199

1,045 (2)

14,101 (29)

1,428

10,555

2,118

1,778

NB

4,516 (100)

2,111 (47)

1,938

173

4 (0.1)

2,401 (53)

200

2,201

-

388

QC

271,203 (100)

120,820 (45)

110,385

10,435

5,768 (2)

144,615 (53)

40,083

44,753

46,233

13,546

- 

ON

117,392 (100)

63,804 (54)

59,481

4,323

-

53,588 (46)

7,079

25,847

5,870

14,792

17,219

MB

34,324 (100)

23,734 (69)

20,865

2,869

83 (0.2)

10,507 (31)

2,560

6,339

638

970

19,649

SK

19,451 (100)

14,158 (73)

12,046

2,112

-

5,293 (27)

835

4,458

-

11,929

AB

52,975 (100)

35,758 (68)

33,886

1,872

179 (0.3)

17,038 (32)

1,836

12,069

2,285

848

15366

BC

36,434 (100)

23,475 (64)

22,356

1,119

866 (2)

12,093 (33)

3,095

7,261

-

1,737

9,770

YK

2,304 (100)

1,851 (80)

1,668

183

7 (.3)

446 (19)

29

216

201

 -

NT

1,282 (100)

867 (68)

832

35

-

415 (32)

69

337

9

1121

NU

841 (100)

319 (38)

303

16

-

522 (62)

69

303

150

715

CA

598,848 (100)

325,966 (54)

300,122

25,844

7,952 (1)

264,930 (44)

57,703

117,234

57,627

31,926

78,779

NL

4,437 (100)

3,088 (70)

2,711

377

-

1,349 (30)

12

294

1,040

3

PE

327 (100)

53 (16)

52

1

-

274 (84)

-

-

-

NS

19,783 (100)

13,070 (66)

11,866

1,204

54 (0)

6,659 (34)

1,102

1,594

929

NB

3,450 (100)

1,693 (49)

1,534

159

2 (0)

1,755 (51)

-

-

-

QC

223,562 (100)

100,229 (45)

90,206

10,023

4,348 (2)

118,985 (64)

12,599

37,962

34,449

33,975

ON

105,237 (100)

59,136 (56)

54,575

4,561

-

46,101 (44)

13,687

6,277

20,774

5,363

MB

36,049 (100)

27,601 (77)

24,421

3,180

171 (0)

8,277 (23)

939

2,176

4,733

429

SK

16,633 (100)

12,431 (75)

10,346

2,085

-

4,202 (25)

753

3,449

-

AB

34,745 (100)

27,481 (79)

25,671

1,810

122 (0)

7,142 (21)

474

1,402

5,246

20

BC

25,841 (100)

18,738 (80)

17,640

1,098

465 (2)

6,638 (26)

1,107

2,255

3,276

220

YK

2,250 (100)

1,793 (80)

1,610

183

12 (0)

445 (20)

29

215

201

NT

1,147 (100)

732 (64)

698

34

-

415 (36)

66

349

-

NU

541 (100)

218 (40)

205

13

-

323 (60)

67

188

68

CA

474,002 (100)

266,263 (56)

241,535

24,728

5,174 (0)

202,565 (43)

28,818

52,383

75,313

41,208

NL

3,010 (100)

532 (18)

1,529 (51)

530 (18)

-

419 (14)

PEI

101 (100)

88 (87)

5 (5)

6 (6)

2 (2)

-

NS

1396 (100)

643 (46)

289 (21)

150 (11)

78 (6)

236 (17)

NB

421 (100)

98 (23)

221 (52)

1 (0)

1 (0)

100 (24)

QC

44,608 (100)

34,225 (77)

5,793 (13)

1,354 (3)

65 (0)

3,171 (7)

ON

9,130 (100)

4,601 (50)

3,288 (36)

844 (9)

-

397 (4)

MB

8,204 (100)

2,228 (27)

2,177 (27)

845 (10)

1,586 (19)

1,368 (17)

SK

2,127 (100)

1,114 (52)

768 (36)

182 (9)

63 (3)

-

AB

18,093 (100)

 -

 -

 -

 -

 -

BC

10,373 (100)

1,911 (18)

2,846 (27)

-

-

5,616 (54)

YK

81 (100)

 -

 -

 -

 -

 -

NT

473 (100)

 -

 -

 -

 -

 -

NU

4 (100)

 -

 -

 -

 -

 -

Canada

98,021 (100)

45,440 (46)

16,916 (17)

3,912 (4)

1,795 (2)

11,307 (12)

NL

1,268 (100)

281 (13)

755 (60)

108 (9)

0 (0)

124 (10)

PEI

72 (100)

72 (100)

-

-

-

-

NS

292 (100)

126 (43)

38 (13)

29 (10)

24 (8)

75 (26)

NB

271 (100)

29 (11)

159 (59)

1 (0)

1 (0)

81 (30)

QC

18,496 (100)

15,938 (86)

1,727 (9)

42 (0)

1 (0)

788 (4)

ON

4,614 (100)

2,010 (44)

2,071 (45)

347 (8)

-

186 (4)

MB

4,867 (100)

1185 (24)

1,502 (31)

103 (2)

1,038 (21)

1039 (21)

SK

1,499 (100)

661 (44)

754 (50)

46 (3)

38 (3)

-

AB

8,877 (100)

- 

 -

- 

 -

- 

BC

4,737 (100)

832 (18)

882 (19)

-

-

3,023 (64)

YK

30 (100)

 -

 -

 -

 -

 -

NT

173 (100)

 -

 -

 -

 -

 -

NU

4 (100)

 -

- 

 -

- 

 -

Canada

45,200 (100)

21,134 (47)

7,888 (17)

676 (1)

1,102 (2)

5,316 (12)

NL

Other Civil

1,722 (100)

250 (15)

770 (45)

416 (24)

-

286 (17)

I&R

20 (100)

1 (5)

4 (20)

6 (30)

-

9 (45)

Total

1,742 (100)

251 (14)

774 (44)

422 (24)

-

295 (17)

PEI

Other Civil

29 (100)

16 (55)

5 (17)

6 (21)

2 (7)

-

I&R

Total

29 (100)

16 (55)

5 (17)

6 (21)

2 (7)

-

NS

Other Civil

1,104 (100)

517 (47)

251 (23)

121 (11)

54 (5)

161 (15)

I&R

Total

1,104 (100)

517 (47)

251 (23)

121 (11)

54 (5)

161 (15)

NB

Other Civil

149 (100)

69 (46)

61 (41)

-

-

19 (13)

I&R

Total

149 (100)

69 (46)

61 (41)

-

-

19 (13)

QC

Other Civil

23,921 (100)

17,012 (71)

3,424 (14)

1,208 (5)

61 (0)

2,216 (9)

I&R

771 (100)

597 (77)

41 (5)

97 (13)

2 (0)

34 (4)

Total

24,692 (100)

17,609 (71)

3,465 (14)

1,305 (5)

63 (0)

2,250 (9)

ON

Other Civil

3,749 (100)

2,257 (60)

1,037 (28)

305 (8)

-

150 (4)

I&R

767 (100)

334 (44)

180 (23)

192 (25)

-

61 (8)

Total

4,516 (100)

2,591 (57)

1,217 (27)

497 (11)

-

211 (5)

MB

Other Civil

2,981 (100)

1,014 (34)

472 (16)

703 (24)

524 (18)

268 (9)

I&R

77 (100)

9 (12)

25 (32)

20 (26)

4 (5)

19 (25)

Total

3,058 (100)

1,023 (33)

497 (16)

723 (24)

528 (17)

287 (9)

SK

Other Civil

628 (100)

453 (72)

14 (2)

136 (22)

25 (4)

-

I&R

Total

628 (100)

453 (72)

14 (2)

136 (22)

25 (4)

-

AB

Other Civil

8,909 (100)

- 

- 

- 

- 

- 

I&R

250 (100)

- 

- 

- 

-

-

Total

9,159 (100)

- 

- 

- 

-

- 

BC

Other Civil

4,825 (100)

814 (17)

1,735 (36)

-

-

2,276 (47)

I&R

410 (100)

188 (46)

80 (20)

-

-

142 (142)

Total

5,235 (100)

1,002 (19)

1,815 (35)

-

-

2,418 (46)

YK

Other Civil

51 (100)

- 

-

-

-

-

I&R

Total

51 (100)

- 

-

-

-

-

NT

Other Civil

127 (100)

-

-

-

-

-

I&R

Total

127 (100)

 -

-

-

-

-

NU

Other Civil

72 (100)

-

-

-

-

-

I&R

Total

72 (100)

 -

-

-

-

-

CANADA

Other Civil

48,267 (100)

22,402 (46)

7,769 (16)

2,895 (6)

666 (1)

5,376 (11)

I&R

2,295 (100)

1,129 (49)

330 (14)

315 (14)

6 (0)

265 (12)

Canada

50,562 (100)

23,531 (47)

8,099 (16)

3,210 (6)

672 (1)

5,641 (11)

NL

14,558 (100)

13,841 (95)

10,872

2969

-

717 (5)

-

717

-

PEI

-

-

-

- 

-

-

-

-

NS^A

21,898 (100)

18,767(86)

17,805

962

894 (4)

2,237 (10)

2,236

1

NB^A

22,681 (100)

21,382 (94)

21,135

247

89 (0)

1,210 (5)

1,210

-

QC

- 

-

-

-

-

-

-

-

-

ON^A

950,124 (100)

774,719 (82)

736,093

38,626

-

175,405 (18)

4

164,216

11,185

MB^A

49,289 (100)

45,258(92)

39,411

5,847

-

4,031 (8)

-

151

3,880

SK^A

24,981 (100)

24,705(99)

21,796

2,909

276 (1)

-

-

-

AB

 -

-

-

-

-

-

- 

-

 -

BC^A

122,006 (100)

86,872 (71)

84,854

2,018

-

35,134 (29)

1,113

34,021

-

YK^P

1,793 (100)

1,784 (99)

1,666

118

-

9 (1)

8

1

NT^A

4,470 (100)

4,470 (100)

3,982

488

- 

-

-

 -

NU^P

1,770 (100)

1,521 (86)

1,356

165

-

249 (14)

196

53

Canada

1,214,222 (100)

993,971 (82)

939,622

54,349

1,259 (0)

218,992 (18)

1,117

202,755

15,120

NL

209,514 (100)

209,514 (100)

205,625 (98)

3,889 (2)

0 (0)

-

-

-

-

PEI

-

-

-

- 

-

-

-

-

NS

2,464,847 (100)

2,098,525 (85)

2,009,198 (82)

89,327 (4)

-

366,322 (15)

366,322 (15)

-

NB

1,123,006 (100)

1,023,975 (91)

1,017,039 (91)

6,936 (1)

2,499 (0)

96,532 (9)

96,532 (9)

0 (0)

QC

1,043,387 (100)

1,043,387 (100)

-

-

-

-

-

-

-

ON

56,081,690 (100)

37,561,316 (67)

35,991,830 (64)

1,569,486 (3)

0 (0)

18,520,374 (33)

776 (0)

11,380,323 (20)

7,139,275 (13)

MB

2,388,771 (100)

2,177,124 (91)

1,897,321 (79)

279,803 (12)

0 (0)

211,647 (9)

0 (0)

7,628 (0)

204,019 (9)

SK

215,819 (100)

211,680 (98)

186,024 (86)

25,656 (12)

4,139 (2)

0 (0)

-

-

AB

6,731,456 (100)

5,882,266 (87)

5,505,255 (82)

377,011 (6)

0 (0)

849,190 (13)

0 (0)

633,955 (9)

215,235 (3)

BC

9,418,051 (100)

5,756,205 (61)

5,426,114 (58)

330,091 (4)

343,170 (4)

3,318,676 (35)

132,692 (1)

3,185,984 (34)

0 (0)

YK

-

-

-

-

-

-

-

-

NT

- 

-

-

-

-

-

-

-

NU

 -

-

-

-

-

-

-

-

CA

79,741,122 (100)

56,028,573 (70)

52,302,987 (93)

2,682,199 (5)

349,808 (0)

23,362,741 (29)

133,468 (1)

15,670,744 (67)

7,558,529 (32)

NL

290 (100)

96 (33)

194 (67)

155 (100)

50 (32)

105 (68)

135 (100)

46 (34)

89 (66)

PEI

1 (100)

-

1 (100)

1 (100)

-

1 (100)

-

-

-

NS

76 (100)

66 (87)

10 (13)

56 (100)

53 (95)

3 (5)

20 (100)

13 (65)

7 (35)

NB

27 (100)

13 (48)

14 (52)

21 (100)

9 (43)

12 (57)

6 (100)

4 (67)

2 (33)

QC

890 (100)

473 (53)

417 (47)

408 (100)

245 (60)

163 (40)

482 (100)

228 (47)

254 (53)

ON

3,864 (100)

3,439 (89)

425 (11)

1,493 (100)

1,189 (80)

304 (20)

2,371 (100)

2,250 (95)

121 (5)

MB

340 (100)

231 (68)

109 (32)

157 (100)

85 (54)

72 (46)

183 (100)

146 (80)

37 (20)

SK

45 (100)

45 (100)

-

41 (100)

41 (100)

-

4 (100)

4 (100)

-

AB

- 

-

-

-

-

-

-

-

-

BC

960 (100)

381 (40)

579 (60)

469 (100)

120 (26)

349 (74)

491 (100)

261 (53)

230 (47)

YK

15 (100)

9 (60)

6 (40)

4 (100)

1 (25)

3 (75)

11 (100)

8 (73)

3 (27)

NT

20 (100)

16 (80)

6 (20)

20 (100)

14 (70)

6 (30)

- 

-

-

NU

- 

-

-

-

-

-

-

-

-

CA

6,528 (100)

4,769 (73)

1,761 (27)

2,825 (100)

1,807 (64)

1,018 (36)

3,703 (100)

2,960 (80)

743 (20)

Newfoundland and Labrador

16

28

Prince Edward Island

6

4

Nova Scotia

37

72

New Brunswick

20

41

Quebec

149

180

Ontario

299

223

Manitoba

69

79

Saskatchewan

106

86

Alberta

-

-

British Columbia

48

110

Yukon

4

3

Northwest Territories

3

10

Nunavut

-

-

Outside Canada

-

-

Total

757

836

male 17 and under

14,753 (8)

183 (1)

13,276 (20)

28,212 (10)

male 18-34

98,513 (51)

8,701 (47)

16,740 (25)

123,954 (45)

male 35-49

54,434 (28)

7,625 (41)

21,502 (32)

83,561 (30)

male 50+

24,540 (13)

1,917 (10)

14,995 (23)

41,452 (15)

Total males

192,240 (100)

18,426 (100)

66,513 (100)

277,179 (100)

female 17 and under

3,428 (7)

126 (1)

13,039 (11)

16,593 (9)

female 18-34

26,935 (53)

4,882 (45)

46,533 (41)

78,350 (45)

female 35-49

14,935 (29)

4,293 (40)

36,923 (33)

56,151 (32)

female 50+

5,652 (11)

1,429 (13)

17,054 (15)

24,135 (14)

Total females

50,950 (100)

10,730 (100)

113,549 (100)

175,229 (100)

other 17 and under

6 (4)

*

45 (19)

52 (12)

other 18-34

85 (56)

*

89 (37)

174 (41)

other 35-49

30 (20)

*

62 (26)

92 (22)

other 50+

32 (21)

28 (97)

47 (19)

107 (25)

Total other

153 (100)

29 (100)

243 (100)

425 (100)

Total 17 and under

18,187 (7)

310 (1)

26,360 (15)

44,857 (10)

Total 18-34

125,533 (52)

13,583 (47)

63,362 (35)

202,478 (45)

Total 35-49

69,399 (29)

11,918 (41)

58,487 (32)

139,804 (31)

Total 50+

30,224 (12)

3,374 (12)

32,096 (18)

65,694 (15)

Canada

243,343 (100)

29,185 (100)

180,305 (100)

452,833 (100)

NS

955 (2)

620 (2)

382

238

-

66

20

-

86 (2)

65

184

-

249 (2)

ON

15,671 (31)

11,521 (31)

8,859

2,660

*

465

222

*

688 (18)

1,206

2,255

*

3,462 (34)

MB

11,154 (22)

7,838 (21)

5,866

1,972

-

600

308

-

908 (24)

876

1,532

-

2,408 (24)

SK

14,781 (24)

9,657 (23)

7,341

2,182

134

1,501

510

30

2,041 (40)

859

2,168

56

3,083 (23)

AB

9,952 (19)

7,056 (19)

5059

1993

*

693

309

*

1,003 (26)

625

1265

*

1,893 (19)

BC

6,308 (12)

4,475 (12)

3,385

1,088

*

208

93

-

301 (8)

458

1,074

-

1,532 (15)

NT

1,128 (2)

747 (2)

606

141

-

32

*

-

33 (1)

133

215

-

348 (3)

NU

470 (1)

195 (1)

168

27

-

11

*

-

13 (0)

112

150

-

262 (3)

CA

60,419 (100)

42,109 (100)

31,666

10,301

142

3,576

1,465

32

5,073 (100)

4,334

8,843

60

13,237 (100)

Homicide

2,032 (.7)

18,636,828 (7)

Sexual Assault

7,960 (3)

17,535,762 (7)

Robbery

6,786 (2)

13,541,854 (5)

Kidnapping

726 (.3)

1,587,144 (.6)

Arson

511 (.2)

574,438 (.2)

Narcotics

29,340 (11)

29,318,893 (11)

Theft, Break & Enter, Possession of Stolen Property

49,783 (18)

33,212,582 (12)

Impaired Driving

7,501 (3)

5,511,378 (2)

Other driving offences

2,536 (1)

2,698,451 (1)

Assault

52,180 (19)

44,044,168 (16)

Breach of Probation

30,489 (11)

10,285,368 (4)

Administration of Justice

13,615 (5)

17,301,805 (6)

Proceedings under Part XX.1 Criminal Code (Mental Disorder)

1,819 (.7)

343,458 (.1)

Proceedings under the Extradition Act

8 (0)

31,254 (0)

Other Offences^{table note 3}

72,278 (26)

75,485,258 (28)

Subtotal

277,564 (99)

270,108,641 (99)

Appeals:

a.  Crown

1324 (.5)

359,989 (.1)

b.  Eligible Person Requested

380 (.1)

1,284,283 (.5)

c.  Proceedings under Part XX.1 Criminal Code (Mental Disorder)

140 (.1)

0 (0)

d.  Proceedings under the Extradition Act

9 (0)

26,926 (0)

Subtotal - Appeals

1853 (7)

1,671,198 (.6)

Total - Criminal Legal Aid – ADULT

279,417 (100)

271,801,641 (100)

Homicide

130 (.7)

2,131,288 (10)

Sexual Assault

1,106 (6)

1,649,845 (8)

Assault

4,725 (24)

3,943,778 (19)

Robbery

1,623 (8)

1,467,830 (7)

Kidnapping

11 (.1)

33,541 (.2)

Arson

117 (.6)

89,981 (4)

Narcotics

1,096 (6)

1,418,318 (7)

Theft, Break & Enter, Possession of Stolen Property

3,476 (18)

2,431,828 (12)

Impaired Driving

128 (.6)

180,534 (1)

Other Driving Offences

52 (.3)

156,221 (.7)

Breach of Probation

1,517 (8)

771,954 (4)

Administration of Justice

1,557 (8)

1,663,113 (8)

Proceedings under Part XX.1 Criminal Code (Mental Disorder)

2 (0)

2,948 (0)

Proceedings under the Extradition Act

0 (0)

0 (0)

Other Offences^{table note 4}

4,143 (21)

4,925,043 (24)

Subtotal

19,683 (99)

20,866,222 (99)

Appeals:

a.  Crown

34 (.2)

2,557 (0)

b.  Eligible Person Requested

6 (0)

17,175 (.1)

c.  Proceedings under Part XX.1 Criminal Code (Mental Disorder)

0 (0)

0 (0)

d.  Proceedings under the Extradition Act

0 (0)

0 (0)

Subtotal

40 (.2)

19,732 (.1)

Total - Criminal Legal Aid – YOUTH

19,723 (100)

20,885,954 (100)

Alberta  

Private Bar

421 (37)

324,723

262 (58)

108,748

683 (43)

433,471 (42)

Staff Lawyer

729 (63)

301,339

191 (42)

159,582

920 (57)

460,921 (45)

Specialized Clinics

- 

-

-

-

-

-

AB totals 

1150 (100)

626,062

453 (100)

268,330

-

-

137,844 (13)

1603 (100)

1,032,236 (100)

British Columbia  

Private Bar

1,107 (100)

1,250,866

587 (100)

955,780

1,694 (100)

2,206,646 (65)

Staff Lawyer

-

-

-

-

-

-

Specialized Clinics

-

-

-

519,296

-

519,296 (15)

BC totals

1,107 (100)

1,250,866

587 (100)

1,475,076

1,113

132,692 (4)

543,904 (16)

1,694 (100)

3,402,538 (100)

Manitoba  

Private Bar

890 (95)

396,322

111 (99)

117,906

1,001 (95)

514,228 (82)

Staff Lawyer

48 (5)

308

1 (1)

320

49 (5)

628 (0)

Specialized Clinics

-

-

-

-

-

-

MB totals

938 (100)

396,630

112 (100)

118,226

 -

-

110,549 (18)

1,050 (100)

625,405 (100)

Newfoundland and Labrador  

Private Bar

-

-

-

-

-

-

Staff Lawyer

15 (100)

17,603

6 (100)

-

21 (100)

17,603 (82)

Specialized Clinics

-

-

-

-

-

-

NL totals

15 (100)

17,603

6

-

 -

-

3,761 (18)

21 (100)

21,364 (100)

Ontario  

Private Bar

13,687 (59)

11,672,828

- 

13,545,802

13,687 (59)

25,218,630 (59)

Staff Lawyer

868 (4)

4,409,162

- 

-

868 (4)

4,409,162 (10)

Specialized Clinics

8,572 (37)

4,244,857

- 

-

8,572 (37)

4,244,857 (10)

ON totals

23,127 (100)

20,326,847

- 

13,545,802

- 

776 (0)

8,749,511 (21)

23,127 (100)

42,622,936 (100)

Quebec 

Private Bar

 10,631

1,748,828

1,718

1,578,431

 12,349 (86)

 3,327,374 (76)

Staff Lawyer

26

 18,159

-

 -

 26 (0)

 18,159 (0)

Specialized Clinics

1,942

 1,020,242

-

 -

 1,942 (13)

 1,020,242 (23)

QC totals

12,599 (100) 

2,787,343

1,718

 1,578,431

- 

-

-

14,317 (100)

5,065,253 (100)

 Canada 

Private Bar

26,736 (69)

15,393,682

2,678 (93)

16,306,667

29,414 (70)

31,700,349 (61)

Staff Lawyer

1,686 (4)

4,746,571

198 (7)

159,902

1,884 (5)

4,906,473 (9)

Specialized Clinics

10,514 (27)

5,265,099

0 (0)

519,296

10,514 (25)

5,784,395 (11)

Canada totals

38,936 (100)

25,405,352

2,876 (100)

16,985,865

1,113 

133,468 (0)

9,545,569 (18)

41,812 (0)

52,070,254 (100)

Computer Upgrades

Replaced computers with tables designed to allow better remote service.

Throughout 2017-18

Improved Courthouse-based service.  More efficient use of technology.

Less downtime for lawyers and court support workers. More efficient services.

Staff lawyers, Court Support Workers & clients.

Cultural Competency Training

To improve cultural competency of staff.

Throughout 2017-18

Improve culturally competent services

Clients from marginalized communities

Funding of cultural impact assessments in criminal and youth matters

To provide culturally competent representation to African Nova Scotians charges with serious criminal offences.

Throughout 2017-18

Culturally competent services.  Reduces inmates from ANS community.  Address root causes

Reduction of African Nova Scotians serving prison sentences.

Criminal clients from marginalized communities

Improved tracking of African Nova Scotians clients

To track number of client who self-identify as African Nova Scotian to insure appropriate services are available.

Throughout 2017-18

Improved culturally competent services and support for necessary funding.

Clients from marginalized communities

Improved tracking of gender by adding ‘Other’ category

To track the appropriate gender of applicants.

Throughout 2017-18

Improved tracking of gender

Ability to report number of applicants in the other gender category.

Governments for reporting services. Clients who want to report the proper gender.

Dedicated lawyers and time of Indigenous Social Worker to ground breaking First Nation Court

Working with other Justice partners to improve services for First Nations people.

Throughout 2017-18

Clients from marginalized communities

Financial eligibility criteria for certificate services updated to implement income grids defining income brackets per household size rather than disposable income.

To enable potential applicants to self-screen financial eligibility and contribution amount; minimize the documentation required from applicants and expedite the application process.

Implemented April 15, 2017.

Average application interview time with applicants reduced from 30 minutes to 20 min.

Interview time.

Clients; New Brunswick Legal Aid Services Commission (NBLASC) Intake Officers;

Applications refused for "financial eligibility" reduced by 31% over prior year.

Reason for refusal.

Clients; NBLASC Intake Officers;

Average # of days to determine eligibility reduced from 10 days to 5 days.

Difference between date of application and decision date.

Clients; NBLASC Intake Officers; Judiciary;

Number of eligibility appeals consistent with prior year.

# of appeals received.

Clients; NBLASC Intake Officers & Directors;

Impact on client contribution vs lien revenue to be assessed as the end of fiscal 18-19 with full year of data with the new criteria.

Revenue received.

NBLASC;

# of liens required reduced from approx 190 annually (criminal and family applications) to 1 in the first year.

#of liens registered.

Clients, NBLASC Intake Officers & Corporate Services;

Programme d’accompagnement justice en santé mentale [justice and mental health support program]. PAJ-SM

Avoid imprisoning people who have mental health problems by providing support and follow-up in the community.

Ensure continuous follow-up of these people so as to reduce the risk of recidivism.

Improve the judicial process at the City of Montreal's municipal court for this type of offender.

Enable a more equal and consistent processing of court files.

Reduce the time spent in detention for forensic evidence and preventive detention purposes.

Launched in 2008

A full-time lawyer at the Centre communautaire juridique de Montréal.

Break the revolving door cycle: mental illness, offence, imprisonment, health care, release.

Ensure public protection with adapted case management for people with mental illness for the purpose of helping them control their illness.

Ensure efficient and rapid responses to the treatment needs of people with mental illness.

University studies on the implementation of the program.

Number of cases handled under this program.

Accused before the City of Montreal municipal court with mental health issues.

For summary conviction offences.

Substance Abuse Program

Prevent and reduce the number of crimes committed because of drug or alcohol addiction, by offering offenders with substance abuse issues a structured program with legal supervision before sentencing.

Launched on December 10, 2012

All criminal and penal lawyers at the Legal Aid Office may represent their clients.

Break the cycle of addiction and related criminality.

Achieve sustainable social and community reintegration and rehabilitation.

Ensure greater community safety.

Number of cases handled under this program.

Implementation study.

Impact study to come.

Accused before the Court of Quebec in the district of Montreal with substance or alcohol abuse problems.

All offences are eligible for the program subject to the consent of the Director of Criminal and Penal Prosecutions and provided that the expected sentence is within the range of sentences that are eligible for a stay or other non-custodial measures.

Protocole d'intervention lavallois en santé mentale [Laval mental health interventional protocol]. PIL-SM

Reduce the time spent in detention for forensic evidence and preventive detention purposes.

Reduce the risk of deteriorating mental health of the individuals.

Avoid the flow of legal services.

Cost savings.

Protect public safety.

Launched in September 2017

All criminal law lawyers at the Laval Legal Aid office may represent their clients.

Change the usual intervention protocols of the various stakeholders to encourage a quick response for people with mental health issues.

Reduce mental health stigma related to contact with the justice system.

Number of cases handled under this protocol.

Impact research project being negotiated.

Accused in the District of Laval with mental health issues, deficiencies or on the autism spectrum.

Programme d’accompagnement justice itinérance à la Cour [justice and homelessness court support program]. PAJIC

Help people who have been or are currently homeless that are in an integration process to regularize their legal situation.

Pilot project February 2009

Launched in July 2011

All criminal and penal lawyers from legal aid practising at the City of Montreal municipal court may represent their clients.

Voluntarily, a defendant may integrate their summary offences and criminal records by presenting their reintegration plan.

Number of cases handled under this program.

Homeless people.

For violations of municipal regulations or Quebec provincial legislation subject to the provisions of the Quebec Code of Penal Procedure, or certain criminal offences.

Programme d’accompagnement en justice – Maltraitance aux aînés [justice and elder abuse support program]. PAJMA

Eligibility is automatic: a facilitator meets with the victim at the very first appearance in Court.

The Centre d’aide aux victimes d’actes criminels (CAVAC) can offer the victim support through the legal process (explanations, listening, information, help preparing testimony and accompaniment in court).

The facilitators take the victims' requests into consideration.

All criminal and penal lawyers from legal aid practising at the City of Montreal municipal court may represent their clients.

The main goal is to stop wrongdoing.

Number of cases handled under this program.

For all people called upon to testify in a case at the City of Montreal municipal court.

EVE Program

For female offenders.

Find an alternative to conviction and imprisonment.

Since the 1980s
All criminal and penal lawyers from legal aid practising at the City of Montreal municipal court may represent their clients.

On a voluntary basis.
Participation in group sessions and follow-ups to better understand the reasons they committed the acts.

Number of cases handled under this program.

For economic offences, shoplifting, workplace theft, fraud, cheque forgery.

Discoveries

Reduce number of cases where a hearing before a judge is required.

Launched in 2017

Reduce wait times for hearing trials.

Identify the legal issues of discovery.

Allow examinations that target these issues.

Number of cases handled under this program.

The accused.

Processing legal aid request by videoconference

Reduce processing time for legal aid requests for beneficiaries.

Launch planned for May 2017

Contributes to reducing wait times for trial hearings.

Render decisions on legal aid eligibility as soon as possible.

Number of cases handled by videoconference.

Deadline for issuing legal aid warrants in private practice.

Inmates in the Bordeaux and Rivière-des-Prairies detention centres.

IMPAC Project (Intervention multisectorielle programmes d'accompagnement à la cour municipale) [Multisectoral response - municipal court support program]

Increase the feeling of security in the area and encourage a more attractive living environment.

Reduce the risk of recidivism.

Encourage settlement of debt without imprisonment and facilitate a return to action.

Implement sustainable solutions better adapted to the situation of the target clients.

Encourage access to justice.

Improve processing for this type of case at the City of Quebec municipal court.

Adapt the legal process and encourage ongoing supervision and follow-up in the community as a means of reinsertion.

Since 2013-2014

Criminal and penal lawyers from legal aid practising at the City of Quebec municipal court may represent their clients.

Implement other methods for processing cases at various stages in the legal process to achieve community justice.

Focus on intrinsic causes of the offence to bring lasting solutions.

Make the community a partner in the problem-solving process.

Include participation by all stakeholders in the legal system to work together to bring lasting solutions rather than relying solely on traditional sentences.

Number of cases handled under this program.

Accused before the City of Quebec municipal court with mental health issues, intellectual deficiencies, substance abuse issues and the homeless.

Alternative Measures Program

Increase the involvement of victims and, where possible, ensure that it is easier for them to obtain fair compensation for damages suffered.

Allow prosecutors and all judicial officials to act together at all stages in the alternative measures process.

Deal with alleged offences in a fair, independent, impartial, open and transparent manner, in a way that is respectful of the rights of victims and alleged offenders.

Encourage individuals who recognize that they are responsible for the act or omission at the root of the offence with which they are charged to accept responsibility for their conduct, play an active role in repairing the harm caused and address the problems that may have contributed to their becoming involved with the justice system.

Promote the social engagement of these individuals by mobilizing the resources and assistance available in their region.

Ensure that the terms and conditions of the alternative measures constitute a fair, proportionate and relevant response to the alleged offences.

September 1, 2017, to March 31, 2018

Accused takes responsibility sooner through a true awareness of the consequences of his or her acts or omissions and through a sincere desire to become an active member of society.

Number of cases handled under this program.

Accused before the Court of Quebec of Sherbrooke, Saguenay and Joliette and for certain offences.

Alternative Measures Program for adults in Indigenous communities

Promote greater participation by Indigenous communities in the administration of justice in their community

Allow communities to re-establish the traditional intervention practices required for their members.

Give communities greater responsibility for the conduct of their members who are in conflict with the law.

Give victims an opportunity to present their point of view and to take part, if they want to do so, in a process of reparation and reconciliation.

Offer solutions that encourage members of the community to:

• Accept responsibility for their own conduct
• Play an active role in repairing the harm they have done
• Deal with the problems that may have led to their conflict with the law.

Since 2001 and revised in 2015

Achieve sustainable social and community reintegration and rehabilitation.

Number of files handled.

Applies exclusively to members of the Indigenous population charged with certain offences.

Legal Aid Ontario (LAO) Bail Strategy: LAO Bail Project

A multi-stakeholder initiative to improve bail court efficiency and outcomes, and address issues for clients in remand custody. Ten new Duty Counsel Bail Coordinators (BC's) work alongside 10 Bail Vettor Crowns in high-volume bail courts to streamline bail by facilitating discussions of pre-trial release and early resolutions. Six new Institutional Duty Counsel (IDC's) work in six provincial correctional institutions to address client issues and liaise with court duty counsel and external stakeholders, with the goal of filling service gaps and making each court appearance meaningful.

Duty Counsel Bail Coordinators and Institutional Duty Counsel in place as of spring 2017. The positions were made permanent in 2018. Data collection and reporting are in place.

Four months of data (March-June 2018) from eight of ten Bail Coordinator sites show an increasing trend; 4,480 clients were served over this period. Bulk of services are related to preparing client bail plans and negotiating with Crown Bail Vettors. Three months of data (April-June 2018) from four of six Institutional Duty Counsel sites show an increasing trend; 1,243 services provided, with average of 3 IDC services provided per client. 392 client worksheets were initiated by IDC during this period. Summary legal advice and bail preparation made up the bulk of services.

Anticipated benefits are:  improved client service; improved stakeholder relations; reductions in delay and workflow improvements. All Bail Strategy sites (ten courts and six jails) use the electronic interview worksheet to capture client data, streamline client service, and capture outcomes. The strategy has improved relations with the private bar, and improved communications and relations with Crowns and institutions. In some locations, all scheduled bail hearings are being dealt with on the same day, as opposed to being routinely adjourned. When clients refuse to go to court, IDC are able to get instructions for them so their next court appearance is not wasted. IDC also facilitate efficient certificate issuance and build relationships of trust with vulnerable mental health clients. Many courts have noticed fewer delays and more efficient use of court time, addressing R. v. Jordan concerns.

Clients, including vulnerable mental health clients and Indigenous and racialized clients who are over-represented in corrections including in the remand population. Courts and institutions, through reductions in delay and adjournments, and reduced pressure related to high numbers of persons in remand custody.

LAO Bail Strategy: Bail Advocacy and Bail Review Initiatives

The Bail Strategy supports reduction of the remand population by reducing bail system delay as well as by encouraging more appropriate bail releases in cases where public safety is not at risk, through correct application of the “ladder principle” of bail law, which states that a more onerous form of release should not be ordered unless the Crown shows why a less onerous form is inappropriate. The strategy addresses bail and remand issues by supporting high quality bail advocacy and facilitating access to quick bail reviews, to tackle over-reliance on sureties and overly-restrictive bail conditions.

1) Ongoing: development of supports and resources for counsel conducting bail hearings, after R. v. Antic (lunch and learn sessions, standard bail court submissions, bail book with leading cases);  2) Beginning spring 2017, a two year pilot project: 1000 Finch (Toronto) Duty Counsel Best Practices Bail Court , including a focus on quick bail reviews by duty counsel; 3) Effective summer 2015, expanded certificate authorizations for second bail hearings, bail variations, and bail reviews by private bar counsel;  4) improved access to bail review authorizations (effective fall 2018).

Positive results at the 1000 Finch pilot site, including successful duty counsel bail reviews, have led LAO to commit to developing a framework for duty counsel across the province to conduct bail reviews for appropriate cases.

Improved bail practice and processes, and adherence to proper bail principles as set out in the Criminal Code and in R. v. Antic, through high quality bail advocacy and access to fast bail reviews.  R. v. Tunney, 2018 ONSC 961,was argued by LAO duty counsel working at Toronto’s Bail Strategy court pilot site. In Tunney, Justice DiLuca established that a time-saving “bifurcated” approach which does not require an in-court surety approval process should be the norm, rather than a rare occurrence, at bail hearings:  “Using out of court surety approval processes … makes bail hearings simpler, shorter and more focussed.” (para. 40)

Clients, through fairer bail outcomes. Justice system, through an anticipated reduction in administration of justice charges related to unrealistic bail conditions, and a reduction in justice system delay. Correctional system, through an anticipated reduction in remand custody.

School-to-Prison Pipeline Education Grant

Provide funding to Black-led and Black-focussed community-based organizations to deliver legal aid services to Black students who are facing suspension or expulsion.

In July 2017, two $100,000 grants were awarded to TAIBU Community Health Centre in Scarborough and Somali Centre for Family Services (SCFS) in Ottawa. Implementation began shortly thereafter. The program is ongoing, with the funding agreement scheduled to conclude on July 31, 2019.

Reduce the number of Black students who are suspended and expelled from school. Help ensure that these students do not enter the criminal justice system. 

The services provided by TAIBU  resulted in withdrawn suspensions in 33 instances, shortened suspensions in 8 instances, students not being expelled in 28 instances, and students being expelled from the school only (as opposed to all schools in the school board) in 12 instances. The services provided by SCFS resulted in withdrawn suspensions in 14 instances, shortened suspensions in 25 instances, and students not being expelled in 2 instances.

Clients, justice and community partners:

• initiative helps address systemic issue of overrepresentation of Black youth in suspension and expulsion proceedings
• studies have shown that suspension and expulsion from school are significant predictors of future engagement with the criminal justice system
• by basing legal services in community-based organizations, clients are able to receive wraparound services
• strengthened relationship between LAO and members of Ontario's Black communities

Discretionary Expanded Legal Eligibility Certificates for Vulnerable Clients Not Facing Incarceration

Discretionary access to an expanded legal eligibility certificate for full representation for the following types of cases regardless of the fact that the accused is not likely facing incarceration:  1) the case merits a trial and the accused is a member of a vulnerable client group (someone who self-identifies as First Nation, Métis or Inuit; someone experiencing domestic abuse; someone with mental health issues; or someone who self-identifies as a member of a racialized community) ; 2) the accused is a domestic violence survivor without a criminal record and has been charged with assault against their abusive partner while defending themselves and where the accused (a) self-identifies as First Nation, Métis or Inuit or (b) also has a continuing family matter with LAO or (c) has an ongoing refugee status claim.

Introduced December 2016. Under-utilization of these certificates to date has prompted internal messaging to increase awareness of when it is appropriate to issue them.

Address over-representation of Indigenous and racialized persons in the criminal justice system. Support vulnerable clients including those with mental health issues and those experiencing domestic violence. Assist vulnerable clients with meritorious cases to avoid a criminal record.

Between December 2016 and June 2018, a total of 62 discretionary criminal ELE certificates were issued, with the majority (32 of the 62) being for cases that merit a trial and involving mental health. The second largest number of certificates (14 of the 62) were for cases meriting a trial and involving domestic violence.

Clients and justice system:  vulnerable clients who meet the criteria may be able to avoid a criminal record; early intervention to avoid a criminal record may help clients to avoid future interaction with the justice system; legal assistance for meritorious cases can reduce self-representation, thus avoiding justice system delay.

Application Review and Access Improvements: In-Custody and Out-of-Custody

In-custody application initiatives: Objective is to avoid instances where an accused making an appearance is returned to jail for the sole purpose of completing their legal aid application, where a bail or sentencing hearing is otherwise ready to proceed. The process does not guarantee a certificate, only an assessment of eligibility. LAO is also conducting a full province-wide assessment of all certificate application processes and is in the process of developing a client digital service channel to enable self-access and seamless service delivery online. Adding digital service channels to the overall service model will significantly expand access, improve client experience and gain efficiencies.

Individual initiatives related to in-custody applications in progress beginning in 2017-2018 (Toronto South Detention Centre, where counsel may make certificate applications for in-custody clients by submitting an application form) and continuing in 2018-2019. Same-day in-custody assessments, piloted in Ottawa since August 2018, will be rolled out province wide in 2018-2019.

Goals for in-custody application review and improvements are to: expedite service; simplify processes and reduce steps where possible; coordinate in-custody applications across service channels (by phone using the dedicated inmate phone line; by video; in person at court); assist vulnerable clients.

Same-day in-custody application process, where counsel is ready to proceed in a meaningful way, to be rolled out to courthouses across the province in 2018-2019. The client digital service channel is under development and will be implemented in phases to ensure appropriate safeguards. The creation of KPI’s will ensure proper reporting and support all channels within the service model.

In-custody assessments: Clients; courts, and justice system. Clients, and particularly those from vulnerable groups facing additional barriers, receive access to legal assistance earlier; fewer adjournments as a result. Ensures that no accused person will have to be remanded in to custody for the sole reason of making a legal aid application.

Service Integration - Duty Counsel Worksheet

Deploy and continue to improve online worksheet to capture bring-forward and service information about clients to improve client service, improve record-keeping and better understand (through enhanced reporting) services delivered. Obtain better data and understanding of issues related to bail and delay in criminal courts.

Deployment was completed in January 2018. System stabilization and optimization throughout June 2018. Worksheet has been updated to include fields to identify reasons for adjournments, and tracking of bail conditions.

As of March 2017, the system had approximately 100 users in 20 locations. As of December 2017, the system was in place at 121 criminal court locations.

Have system available at all court sites. Target is to have all duty counsel services recorded through the system.

Clients: improved services and record-keeping. Justice system partners: more accurate records; reduced appearances; more accurate reports resulting in better allocation of scarce resources.

Embedded Counsel Programs:

Justice In Time and C – Court Project

Hamilton Legal Outreach

 Provision of legal services to clients with complex mental health and addiction needs, and intersecting legal challenges including in criminal and quasi-criminal law, through a community partnership "embedded counsel" model. In Toronto the Justice In Time project places a legal aid staff lawyer in a mental health multiservice agency who provides summary legal advice and connects clients to legal aid services and makes referrals. The lawyer also provides representation for clients with POA matters. The program provides public legal education and works for justice reform in areas of law that impact their client

The Hamilton Legal Outreach program is a partnership between the Hamilton Community Legal Clinic and LAO where clinic and LAO staff lawyers attend community service sites to provide summary legal advice and referral services for clients with mental health and poverty needs. Sites include a doctor’s office affiliated with McMaster University’s medical school, a psychiatric crisis centre, aboriginal health centre, youth shelter and a food bank. A social worker from the legal clinic provides warm referrals and further assistance to clients with acute mental health needs.

Justice In Time was introduced in 2016 as a two year project and is ongoing

Hamilton Legal Outreach commenced in 2015 and is ongoing

Improving legal outcomes for persons with mental health issues and assist those persons and their support workers with navigating the justice system and accessing legal aid services.

Provide clients and community service partners with legal information relevant to persons with mental health needs as well as information about legal aid services.

Both programs regularly survey clients and community service partners as well as track key performance metrics and produce regular reports outlining the program performance.

Performance measures from clients and community service partners from both programs indicate that embedded counsel programs have been a success

Clients with mental health issues (able to receive community-based support for their intersecting needs earlier in the process); justice system partners (support provided to high-needs clients supports avoidance of entanglement or re-entanglement with the criminal justice system); health care and community services providers.

Project Rosemary

Project Rosemary is the name given to LAO's program to collect and analyze information about the race of applicants and clients of legal aid to support evidence-based service planning.

Developed Race-Based Question and implementation of technical aspects of Project Rosemary (September and December 2017). Developed and delivered training to LAO Staff (January to April 2018).  Data collection began April 1, 2018 as planned.

Data collection began April 1, 2018.

Race-Based Question (RBQ) to be asked and answer to be recorded (including “chose not to answer”) 95% of the time. Answers (including “prefer not to self-identify my
race”) to be gathered for 110,000 people per year.

Clients and justice system will benefit, as project enables LAO to:

• verify, monitor, measure and address gaps, trends, progress and perceptions
• proactively identify opportunities for improvement and growth
• improve the quality of decision-making, service delivery, and programming
• enhance perceptions of being progressive leaders in their sector or industry
• achieve organizational goals and strategic objectives.

Aboriginal Self Identification Question (ASIQ)

Strengthen and expand LAO's ability to collect data on services to Indigenous clients, including by expanding data collection beyond certificate services to include duty counsel services.

LAO rolled out Indigenous Self Identification Training over June 2017 to all staff to assist them in asking clients whether they self-identify as First Nation, Métis, or Inuit and to gain a better understanding of the complexities of Identity. The Service Integration Duty Counsel Worksheet is being used by duty counsel to track data. The ASIQ was reconfigured in December 2017 to improve the way in which information is collected and recorded.

Training completed by all staff. Service Integration worksheet is being used by duty counsel.

Have data collected by duty counsel using the Service Integration worksheet; improved compliance by duty counsel using the Aboriginal Self Identification question

Clients, justice system partners. LAO better able to develop and customize services and programs to serve Indigenous clients and better able to meet the goals of its Aboriginal Justice Strategy.

Expanded Access to Gladue Services and Improved Local Access for Indigenous Clients

Continue to support the goals of LAO's Aboriginal Justice Strategy and meet the needs of Indigenous Clients.

Continue to sustain expanded Gladue services province wide and introduce new place-based services that meet the needs of communities. In 2018-2019 LAO plans to review its provision of Gladue services as part of a ten-year review of the Aboriginal Justice Strategy.

LAO continues to provide funding to Aboriginal Legal Services, Grand Council Treaty #3 and Nishnawbe-Aski Legal Services Corporation to provide Gladue Report writing services; LAO has established duty counsel services at both the Ottawa and Cayuga newly launched Indigenous Peoples Court; supported community ownership by transferring criminal and family legal advice services to Six Nations of the Grand River`s Justice Program to oversee and manage; piloted an exemption at Six Nations to the requirement of prior approval for lawyers providing advice services to acknowledge certificates.

Availability of Gladue report writing services province-wide. Strengthening of local and place-based services that respect the needs of communities.

Clients; justice system partners; stronger relationships between LAO and Indigenous communities.

Weekend Duty Counsel Pilot Project

In conjunction with Manitoba Justice, this project seeks to reduce and avoid unnecessary delay of matters appearing on bail docket. The new process should be more efficient than the old process.

Trial period: May to December, 2018 with a view to permanent implementation

Avoiding delays where counsel are not available.  Faster resolution of matters resulting from the presence of decision makers (client, counsel, and Crown on weekends and dedicated judges on Monday and Tuesdays.

Reduction of time to release / time to disposition.

Clients, courts, remand centre, Legal Aid Manitoba (LAM) and private bar

Access to Justice Report published in partnership with Canadian Centre for Policy Alternatives

Report on the inventory of service providers delivering access to justice and reporting on efficiency and effectiveness of those organizations in bringing those services to Manitobans.

Published in October, 2017

Complete inventory as of Fall, 2017 of access to justice services offered in Manitoba

Distribution of publication to general public; increase awareness of services; and identifiable gaps in service

general public, agencies, justice stakeholders

Updated Strategic Plan

Focusing on four strategic goals to improve access to justice for Manitobans.

Development: Fall, 2017; implementation: 2018/19 to 2023/24

https://www.legalaid.mb.ca/wp-content/WordPress/PDF/LAM_Strategic_Plan.pdf

All stakeholders including clients

E-application – Agencies and General Public

Implement an electronic application for use by agencies and the general public.

I&R version rolled out in May, 2017; full version in Sept., 2017

Observed decreased time to process applications, decreased error rates due to transcription; increase data collection.

Applications received from agencies and the public (this was not an option before).

Clients, LAM  and private bar

Indigenous, Inuit, and Metis cultural-competency training

Provide all staff with tools to better service this group of clients through cultural competency training including legacy of residential schools and 60's scoop in accordance with TRC recommendations. 27 & 28.

Various sessions over 2017-18

Staff gain a better understanding of Indigenous, Inuit, and Metis issues and are better able to assist applicants and clients.

Clients receive better representation resulting in fewer changes of counsel, higher quality of service, better client/counsel relationships.

Clients, staff

Engagement with Indigenous Nations and Peoples

Engage with Indigenous Nations and peoples to organize educational retreats and events respecting issues of reconciliation, Indigenous legal systems, and MMIWG.

Various sessions over 2017-18 and on-going

Better relationships with Indigenous leaders and communities; improved services.

Increase the number of opportunities available to participate in Indigenous-led justice innovations. More opportunities for addressing systemic discrimination.

Clients, staff, justice stakeholders

Cross-cultural competency training

Provide staff who interact with immigrants and refugees with tools to better service this group of clients

March, 2018; on-going

Staff gain a better understanding of immigrants and refugees and are better able to assist them regardless of the type of service they are seeking

Applications contain more and better information regarding services needed.  Approved clients receive better representation

Clients, staff

On-demand representation for asylum seekers

Provide on-demand representation services to individuals detained by the CBSA on short notice.

Implementation: summer, 2017

LAM is able to match applicants attending an IRB hearing with counsel within one hour of LAM receiving notification of the hearing date/time.

Applicants have legal representation for initial and subsequent IRB detention review hearings.

Asylum seekers, IRB officers

Mental Health Review Board (MHRB) duty counsel pilot project

Provide on-demand representation services to individuals involuntarily detained under the Mental Health Act.

Implementation: summer, 2017

LAM is able to match applicants with counsel within 20 minutes of LAM receiving notification of the hearing date/time.

Applicants have legal representation for initial and subsequent MHRB review hearings.

Clients, LAM, MHRB  and private bar

Collaborative law training for staff lawyers

To provide additional out-of-court resolution training to staff in advance to changes to federal and provincial procedures and legislation.

Winter, 2018

Staff lawyers will have appropriate training to offer out-of-court family dispute resolution services to clients.

Increase in the number of matters resolved using an out-of-court family dispute resolution process.

Clients, justice system stakeholders, staff

Application Centre

This centre takes phone and online applications from across the province and country.

Soft launch Sept 28, 2018

Increased hours for applications; more consistent application process

Number of applications; length of wait time; length of application

Clients

Sunday remand work - Crown and Defense counsel met on Sundays to resolve cases for Monday

Reduces the amount of time spent on remand

Began January 2017; expanded in 2018

Reduction in remand

Number of remand days

Clients

Rapid Remand Resolution - Crown and defense meet each day to resolve files that day

Reduces the amount of time spent on remand

Began October 1, 2018

Reduction in remand

Number of remand days

Clients

Time keeping - staff lawyers will time keep on their files

Increased accountability; demonstration of where time is spent.

Staggered rollout started May 1, 2018

Roster representation committee

Establish a means for Roster input to changes

Finished in 2018/2019

Committee in place

Legal Aid Alberta (LAA) system/ clients/ staff & roster

Metis youth advocacy co-ordinator

Establish a role with responsibility for assisting Metis clients

 Feb 2018

Role is developed and person is in place

Metis communities in Alberta/ Metis clients

Expanded Criminal Duty Counsel

Increase early resolution of cases; Increase the scope of recipients of criminal legal aid services;  reduce the number of court appearances, increase continuity of service for clients

Pilot timeline April 1, 2014 to March 31, 2017. Ongoing program funding to continue at one or more locations; plan to open a second location in 2018/19.

Independent evaluation found evidence of early resolution of cases, reduced court appearances, and expansion of legal aid service for clients not otherwise eligible for legal representation, and increased continuity for clients.

time to resolution, # of appearances, volume of clients (total); volume of eligible clients  not eligible for full representation services; proportion of resolutions achieved

All clients facing a criminal matter in the program court location, but in particular those clients with matters that can be resolved without trial and those not eligible for full representation services but eligible for this service; judges, crown, court services in the program locations, due to increased efficiencies; complementary justice system initiatives with similar aims.

New Database (CRM plus incorporation/migration of existing data)

Customize new system so it can help improve processes and meet statistical reporting requirements.

January 1, 2018 - September 30, 2020

Updated database/statistical tracking system that can meet our current operational and reporting needs.

YLSS, YTG Gov, Federal Gov, Clients who will receive expedited services through upgraded system and improved processes.

Website upgrade and rebranding with logo image

Update the 10+ year old website and rebrand YLSS with a logo, stationary and business cards. All clinic offices to be standardized.

Make it more user friendly and include better information for users / Yukoners and others seeking information.

Clients, anyone interested in learning more about legal aid.

Mobile phone and laptop program. Other technological advances and improvements to IT infrastructure

Introduce mobile reimbursement plan and laptop computer use policies, upgrade and improve IT infrastructure to reduce server and email disruptions

Need to modernize processes. Staff happy about reimbursements and laptops but constantly frustrated with IT failures and consistent disruptions to systems we rely on such as client database, emails, etc.

YLSS staff, clients

Introduction of new programs and services: consultations

Staff to provide consultations in the areas of child protection, mental health and poverty law.

Started January 2018 - ongoing

These new services have been working well for the first few months. Clients are very grateful and we seem to be "filling a gap in justice."

Clients

Community info sessions

Community visits to offer info sessions on our services and Crim/Family law matters 101.

Started in 2018. Two sessions were offered in FY18.

Community contacts show a great interest in this. Visits conducted to date have been very successful. The only issue is finding time to make them happen.

Clients