Department of Justice Canada Client Feedback Survey
Survey Results – Cycle III (2016-2019)

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Annex J – Cycle III Profile of Service Users

The table below provides a breakdown of service users by EX and non-EX classification, by location, and by type of service used.

Number Percentage
Classification
  • EX Cadre
 1,528 27.6%
  • Non-EX
 4,017 72.4%
Total 5,545 100%
LocationFootnote * of table
  • National Capital Region
 3,447 62.2%
  • Regions
 2,078 37.5%
  • Outside of Canada
 20 0.4%
Total 5,545 100%
Type of Service ReceivedFootnote ** of table
  • Legal Advisory
 4,899 88.3%
  • Litigation
 1,681 30.3%
  • Legislative Drafting
 347 6.3%
  • Regulatory Drafting
 540 9.7%
Service Users 5,545